The Family Team has been developed to help families who want support in dealing with a range of issues with the aim being for the whole family to achieve their goals. The team uses pro-social modelling and employs a community-focused approach. Emotional health underpins our work and we practise a trauma-informed approach recognising that every interaction is an intervention. We are a dynamic and diverse team who have a wealth of knowledge and experience in several areas such as parenting, emotional health and well-being, resilience building, trauma-informed practice, adverse childhood experiences, parent-infant relationships and neurodiversity. As practitioners, we have good links and a strong connection with the community, as well as local agencies and resources.

Our service primarily provides support to parent carers and their children. The support provided is individual to each family and aims to promote resilience. We are dedicated to working with each family to promote emotional health enabling both parents and children to be resilient in the face of adversity. Parents are supported to learn new skills and strategies to enhance their health, well-being, and development. We provide an opportunity for parent carers to manage their own well-being needs so they can see how awesome they are and help parent carers take care of themselves too,because they often forget about their own needs when they are looking after others.

We give families a helping hand with learning new skills and feeling more confident which enables them to realise their potential. We can also support families to access all other local services including education and health provisions. Plus, we can help connect families with other services in the area, like community groups and volunteering opportunities. We collaborate closely with primary schools in the area to facilitate family engagement and deliver school-based interventions for both parents and children helping families get involved and give children the support they need.

We will work with you and your family giving practical support, honest advice, and building upon existing strengths and skills. Support includes looking at routine, structure and inter-family relationships. We can help with things like setting up a routine, keeping things organised, and getting along with each other. You can get support from us either on your own or in a group. We offer a range of programmes to help parent carers deal with the tough stuff to help improve their quality of life and in turn, improve their families’ emotional health and well-being.

The Adult ACEs Recovery Toolkit is suitable for adults who may have experienced ACEs. It is a 10-week programme that has been written to educate and inform individuals about the impact of ACEs on them and their children if they have them. The programme guides the protective factors that help mitigate the impact of ACEs, and practical methods for individuals developing the resilience they need for themselves and their children if they have them.

The Children and Young People ACEs Recovery Toolkit is an 8-week programme that uses a combination of creative activities and group work to develop young people’s resilience and allow them to experience the healing of relational support. It provides information and education that enables children and young people to cope with the adversity they have experienced, (and may do so in the future). The Children and Young People ACEs Recovery Toolkit is written as a complement to the Adults ACEs Recovery Toolkit. It is informed by many of the same therapeutic models and, where possible, is to be run concurrently with the Adult ACEs Recovery Toolkit